Shipping Policy

Order Processing

At Dunesa, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. Please note that order processing times may vary during peak periods or holidays.

Domestic Shipping — United States

We offer various shipping options to ensure timely delivery of your orders within the United States. The following shipping options are available:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard/Free	3–7 business days	Free
Expedited	2–4 business days	Calculated at checkout
Express	1–3 business days	Calculated at checkout

International Shipping

For international orders, please allow 7–21 business days for delivery. Please note that customs and duties are the responsibility of the customer, and Dunesa is not responsible for any additional fees or taxes imposed by the destination country.

Order Tracking

Once your order has been dispatched, you will receive a tracking email with a unique tracking number. You can use this number to track the status of your shipment on the courier's website.

Lost or Damaged Shipments

support@dunesa.shop within 10 days of the estimated delivery date. Please include your order number and photos of the damaged or incomplete items. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at support@dunesa.shop. We are committed to providing you with the best possible service and will respond to your inquiry as soon as possible. Last updated: June 4, 2026